These Terms and Conditions govern the use of the website Nail Force Professional and all purchases of products, online courses, training services, and related services provided by Nail Force Professional.
By accessing this website or placing an order, you agree to be legally bound by these Terms and Conditions.
1. Business Information
This website is operated by:
Nail Force Professional
Owner: Justyna Maris
39 Pasquier Road
London E17 6HB
United Kingdom
Email: info@nailforceprofessional.co.uk
Phone: +44 7921 263894
Throughout these Terms and Conditions, “we”, “our”, and “us” refer to Nail Force Professional.
“Customer”, “user”, and “you” refer to any person using this website or purchasing from us.
2. Scope of These Terms
These Terms apply to:
- The sale of physical products
- The sale of online training courses and educational materials
- Website usage
- Digital content
- Promotions and discounts
- Returns and refunds
- Customer accounts
- Newsletter subscriptions
- All services available through our website
These Terms are governed by the laws of England and Wales.
3. Legal Compliance
Our business operates in accordance with applicable UK laws and regulations, including but not limited to:
- Consumer Rights Act 2015
- Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
- UK GDPR
- Data Protection Act 2018
- Electronic Commerce Regulations 2002
- Applicable consumer protection legislation
Consumer rights granted by law are not excluded or limited by these Terms.
4. Eligibility to Use This Website
By using this website, you confirm that:
- You are at least 18 years old, or
- You have permission from a parent or legal guardian
- All information provided is accurate and complete
- You will not use the website for unlawful purposes
We reserve the right to refuse service or cancel orders where misuse, fraud, or unlawful activity is suspected.
5. Products and Services
We offer:
- Professional nail products and accessories
- Educational materials
- Online training courses
- Digital learning resources
- Beauty industry training services
All product descriptions, images, pricing, and availability are subject to change without notice.
We make reasonable efforts to ensure all descriptions and images are accurate; however, colours and packaging may vary slightly depending on screens, suppliers, or production batches.
6. Online Orders
When placing an order, you agree that:
- All information provided is correct
- You are authorised to use the payment method provided
- Orders are subject to acceptance and availability
An order confirmation email does not constitute legal acceptance of your order.
A contract is formed only once we dispatch products or provide access to digital services or courses.
We reserve the right to:
- Refuse or cancel orders
- Limit quantities purchased
- Correct pricing errors
- Suspend accounts suspected of fraudulent activity
7. Pricing and Payments
All prices displayed on the website are in GBP (£) unless otherwise stated.
Prices may include or exclude VAT depending on applicable tax obligations.
Customers are responsible for:
- Any customs charges
- Import duties
- Local taxes applicable outside the UK
Accepted payment methods may include:
- Debit cards
- Credit cards
- Online payment gateways
- Other methods displayed at checkout
Payment must be received in full before dispatch or course access is granted.
If a pricing error occurs, we reserve the right to cancel the affected order and issue a refund if payment has already been taken.
8. Delivery of Physical Products
We aim to dispatch orders within the estimated processing times displayed on the website.
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by:
- Couriers
- Customs
- Weather conditions
- Postal disruptions
- Events outside our reasonable control
Risk in products passes to the customer upon delivery.
Ownership of goods transfers only once full payment has been received.
Under UK consumer law, products must be delivered within 30 days unless otherwise agreed.
9. Product Returns & Cooling-Off Rights
Under the Consumer Contracts Regulations 2013, customers purchasing online generally have the right to cancel eligible orders within 14 days of receiving goods.
9.1 Standard Returns
You may request a return within 14 days of receiving your order.
Returned items must:
- Be unused
- Be in original condition
- Include original packaging
- Not be damaged or altered
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
Refunds are processed within 14 days of receiving returned goods.
Original delivery costs will be refunded only where required by law.
9.2 Non-Returnable Products
For hygiene and safety reasons, the following items may not be returned unless faulty:
- Opened cosmetic products
- Used nail products
- Hygiene-sensitive items
- Custom or personalised items
- Gift cards
- Clearance or final-sale items where legally permitted
Nothing in this section affects statutory consumer rights.
10. Faulty, Damaged or Incorrect Goods
Under the Consumer Rights Act 2015, customers are entitled to products that are:
- Of satisfactory quality
- Fit for purpose
- As described
If goods are faulty, damaged, or incorrect, customers may be entitled to:
- Repair
- Replacement
- Refund
- Price reduction
Issues must be reported promptly with supporting photographs where possible.
We reserve the right to inspect returned goods before issuing a refund or replacement.
11. Online Courses, Training & Digital Content
We provide online educational services, training courses, downloadable materials, and digital learning content.
By purchasing an online course, you acknowledge and agree that:
- Course materials are for personal educational use only
- Access rights are non-transferable
- Sharing login credentials or course content is prohibited
- Intellectual property rights remain owned by Nail Force Professional
11.1 No Refund Policy for Online Courses & Digital Content
Due to the instant access nature of digital content and online training materials, online courses are non-refundable once:
- Access has been granted,
- Downloads have started,
- Digital content has been accessed, or
- The course platform login details have been issued.
By purchasing an online course or digital content, you expressly consent to immediate performance of the contract and acknowledge that you lose your statutory 14-day cancellation right once digital access begins.
If access has not yet been provided, cancellation requests may be considered in accordance with applicable consumer law.
11.2 Course Access & Availability
We reserve the right to:
- Modify course content
- Update training materials
- Change instructors
- Remove or discontinue courses
- Restrict or terminate access where misuse occurs
We do not guarantee:
- Specific business results
- Qualifications
- Employment opportunities
- Financial outcomes
Course completion certificates may be issued only where requirements are met.
12. Intellectual Property
All website content, including:
- Logos
- Branding
- Product descriptions
- Course materials
- Videos
- Graphics
- Downloads
- Educational resources
remain the intellectual property of Nail Force Professional unless otherwise stated.
No content may be copied, reproduced, distributed, sold, or used commercially without prior written permission.
13. User Accounts
Customers may create an account to access certain features.
You are responsible for:
- Maintaining password confidentiality
- Restricting access to your account
- All activities conducted under your account
We reserve the right to suspend or terminate accounts where misuse, abuse, fraud, or violations of these Terms occur.
14. Promotions & Discount Codes
Promotions, discount codes, and offers:
- Are subject to availability
- May be withdrawn at any time
- Cannot usually be combined unless stated otherwise
- Have no cash value
- May be cancelled where misuse is detected
We reserve the right to reject promotional discounts applied incorrectly.
15. Limitation of Liability
To the fullest extent permitted by law, Nail Force Professional shall not be liable for:
- Indirect or consequential losses
- Loss of profits or business
- Data loss
- Delays beyond our control
- Technical interruptions
- Third-party service failures
Nothing in these Terms excludes liability for:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
- Rights that cannot legally be excluded under UK law
16. Website Availability
We do not guarantee uninterrupted access to the website.
We may:
- Modify the website
- Suspend access
- Remove content
- Carry out maintenance
without prior notice.
17. Privacy & Data Protection
Personal data is processed in accordance with our Privacy Policy.
Please review our Privacy Policy here:
18. Force Majeure
We shall not be liable for delays or failures caused by events outside our reasonable control, including:
- Natural disasters
- Strikes
- Internet outages
- Government actions
- Pandemic-related disruptions
- Supply chain interruptions
19. Governing Law & Jurisdiction
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes arising in relation to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
20. Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
21. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time.
The latest version will always be published on our website with the updated effective date.
22. Contact Information
For questions regarding these Terms and Conditions, please contact:
Nail Force Professional
39 Pasquier Road
London E17 6HB
United Kingdom
Email: info@nailforceprofessional.co.uk
Phone: +44 7921 263894
Consumer Rights Information
Nothing in these Terms affects your statutory rights under UK consumer law, including rights under:
- Consumer Rights Act 2015
- Consumer Contracts Regulations 2013
- Applicable UK consumer protection legislation